Warranty and Planting Instructions

The free, complimentary conditional 6 month warranty
Includes a 1 time tree replacement and shipping of the replacement tree if you used us to ship the original tree. 
The optional extended 18 month warranty*
Includes a 1 time tree replacement tree and shipping if you used us to ship the original tree. *Extended warranty must be purchased when the original tree is purchased and is not available for double and triple extra large trees. 

 

 

Important: All trees must be planted on the day of arrival and the following instructions must be followed or the warranty will be void. 

Hole Preparation & Planting

6 to 10 inches of gravel must be placed in the bottom of the planting hole. 

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Step 1: Remove the plastic completely.

Step 2: Leave the burlap on and set the tree in place.

Step 3: Peel off the burlap and leave it in hole.

Step 4: Water in the tree while back filling with CLEAN FILL DIRT. Make it muddy around the tree so that the dirt flows under the tree and fills in all the air pockets.

Step 5: Build a 6 inch tall berm around the tree 2 to 3 feet from the trunk. 

Watering

For the warranty to be valid there must be a drip system installed on top of the rootball, inside of the berm, which emits 5 gallons of water per hour. When the weather is cooler than 90 degrees, water once a week using the drip system for 10-15 hours. If it’s 90 degrees or hotter, water using the drip system twice a week for 10-15 hours. Every 3 months spread 32 oz. of Triple 15 in the berm area. You may use Blood & Bone meal to fertilize. Only use Triple 15 after you have compacted the soil around the tree. 

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Click on the PDF link above to download a printable version of these warranty and planting instructions.